Privacy & Cookies Policy

Privacy & Cookies Policy for W4 Wedding Films

At W4 Wedding Films, we are committed to protecting your privacy and handling your personal information responsibly.

This Privacy & Cookies Policy explains what information we collect, how we use it, and your rights regarding your data.

Who We Are

W4 Wedding Films

Based in Camberley, Surrey, United Kingdom

Email: contact@w4weddingfilms.com

What Information We Collect

We may collect and store the following information when you contact us through our website:

Your name
Email address
Phone number
Wedding details you provide
Any information submitted through contact forms

We may also collect limited technical information automatically through website analytics and cookies, such as:

Browser type
Device information
Pages visited
Time spent on the website

How We Use Your Information

We use your information to:

Respond to enquiries
Communicate about wedding videography services
Provide quotes and booking information
Deliver our services
Improve our website and user experience
Maintain business records

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Contact Forms

When you submit an enquiry through our website, the information you provide is sent securely via our website contact forms and email systems.

We only use this information to respond to your enquiry and discuss our services.

Vimeo Embedded Videos

Our website contains embedded videos hosted by Vimeo.

Viewing these videos may allow Vimeo to collect certain information about your interaction with the video player, including cookies and analytics data. Please refer to Vimeo’s own privacy policy for further information.

Our website uses cookies and similar technologies to help the site function properly and improve the user experience.

Cookies are small text files stored on your device when you visit a website.

We may use cookies to:

Analyse website traffic and visitor behaviour
Improve website performance and functionality
Support embedded video content from Vimeo

Third-party services such as Vimeo may also place cookies when embedded videos are viewed on our website.

Most web browsers allow you to control or disable cookies through your browser settings. Disabling cookies may affect how certain parts of the website function.

By continuing to use this website, you consent to the use of cookies where applicable.

Analytics

We may use website analytics tools to better understand how visitors use our website. These tools may collect anonymised usage information such as:

Pages visited
Time on site
Device type
General geographic location

This information helps us improve our website and services.

How Long We Keep Your Information

General enquiry information is retained only as long as necessary for business and communication purposes.

Wedding footage and project files are typically retained for up to 1 year after delivery for backup and re-edit purposes, in case couples require amendments or replacement copies.

After this period, footage and associated files may be permanently deleted.

Data Security

We take reasonable steps to protect your information from unauthorised access, misuse, or disclosure.

However, no online system can ever be guaranteed completely secure.

Your Rights

Under UK data protection laws, you have the right to:

Request access to your personal data
Request correction of inaccurate information
Request deletion of your data
Object to certain uses of your data
Withdraw consent where applicable

To make any request regarding your personal information, please contact: contact@w4weddingfilms.com

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.

Changes To This Policy

We may update this Privacy & Cookies Policy occasionally to reflect changes to our services or legal requirements.

Any updates will be posted on this page.

Contact

W4 Wedding Films

Camberley, Surrey, United Kingdom

contact@w4weddingfilms.com